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To reach Carnival Cruise Lines’ main office by email, send your inquiry to [insert email address]. When composing your email, be sure to include relevant details such as your booking number, travel dates, and a clear explanation of your question or concern. This will help the customer service team to provide you with a more accurate and timely response.
Carnival Cruise Ship to Depart Port Early, Guests Urged to Return - Cruise Hive
Carnival Cruise Ship to Depart Port Early, Guests Urged to Return.
Posted: Fri, 18 Aug 2023 07:00:00 GMT [source]
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Since all communication is via satellite, the charges apply to all calls including calling cards, credit cards, 800 toll-free numbers and collect calls. Illegal narcotics/drugs including synthetic, designer drugs, marijuana, cannabis and cannabis derivatives such as Cannabidiol (CBD) items which may be labeled as medical marijuana are not allowed on board. While certain CBD products used for medicinal purposes may be legal in the U.S. based on state and local laws, they are not legal under U.S. federal law and in all the ports we visit and therefore are also considered prohibited items. In keeping with U.S. federal law, the minimum age to purchase tobacco products is 21. You may log in before your cruise using your Carnival.com account or your booking details. To log on, once on board, you will need your folio number (found on your Sail & Sign card) and date of birth.
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To keep you connected while at sea, all ships provide satellite internet access at our internet cafés and through the bow-to-stern ship-wide Wi-Fi network. While in port, a small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice) packaged in cans or cartons may be brought on board. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12-ounces/354-ml each or less per person. Guests are prohibited from bringing large coolers sincescreening and movement of large coolers through embarkation is an impediment tothe boarding and security process.
Travel Documentation and Online Check-in
The Lido Restaurant is open daily for breakfast, lunch and dinner and has a more relaxed dress code than the main dining room(s); however, please respect that the Lido Restaurant is not the pool area. Birth certificates from Puerto Rico issued prior to July 1, 2010, are not valid forms of proof of citizenship and are not accepted by U.S. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo ID with a validated birth certificate issued after July 1, 2010.
How To Contact Carnival Cruise Lines Main Office
If the item is not consumed on board during the cruise, the guest may take it home provided the bottle has not been opened. Should guests wish to consume their wine or champagne in themain dining room, specialty restaurant or bar, a $15.00 USD corkage fee, per750-ml bottle, will be charged. A corkage fee is a charge that is assessed, attime of service, for every bottle that is served and not bought on thepremises. Except where it is a mandatory requirement, Carnival highly recommends that all guests travel with a passport book. The passport book must be valid for at least six months beyond the completion of travel. This will enhance the debarkation experience as delays may be expected upon return to the United States for those without one.
However, for the purpose of carrying smallquantities of non-alcoholic beverages and/or medications small, personal-sizedcoolers, no larger than 12” x 12” x 12” are permitted as carry-on luggage. To ensure we have an ample supply, please visit The FunShops™ at /funshops to place your order before your cruise. Guests are prohibited from bringing water, sodas and othernon-alcoholic beverages that are packaged in glass or plastic bottles. And while your destination, itinerary and personal style will dictate which outfits you bring, we want to share our guidelines and suggestions. A Carnival ship has it all, from fine dining to casinos and shows to sunbathing, so here are some tips on how to dress to play or party. An unexpired government-issued photo ID is required of all guests 16 years of age and older.
A Mobile/Digital version of a photo ID is not an acceptable form of identification.
Dining and Beverages
If the live chat option is not available, you may consider using alternative contact methods such as email or phone. One of the advantages of using email to contact Carnival Cruise Line is that it provides a written record of your communication. This can be useful for referencing any information provided or resolving any misunderstandings that may arise. Additionally, email allows you to take your time in formulating your inquiry or concern, ensuring that you provide all the necessary details and helping the customer service team understand your needs more effectively.
This allows you to provide all necessary details in a structured way, ensuring that your inquiry is properly routed to the appropriate department for a swift response. To contact Carnival Cruise Lines through their website, simply visit their official website at [insert website URL]. Once on the homepage, navigate to the “Contact Us” or “Customer Support” section. Keep in mind that wait times may vary, so it’s a good idea to call during non-peak hours or consider using a speakerphone or headset to free up your hands while waiting. When contacting Carnival Cruise Lines by phone, you may encounter a brief wait time, especially during peak hours.
To access sites and services outside of the HUB App, guests will need to purchase one of the Wi-Fi plans. To avoid carrier imposed roaming charges, turn on airplane mode while on board. For cruises that begin and end in the same U.S port, the following WHTI-compliant documents are acceptable for cruise travel.
Planning a cruise vacation can be an exciting experience, filled with anticipation for the adventures that lie ahead. However, it’s not uncommon for questions or concerns to arise during the booking process or even while on board. Fortunately, contacting the cruise line directly can provide the answers and assistance you need. Contacting Carnival Cruise Lines through their website provides a user-friendly experience, with contact forms, live chat options, and a comprehensive FAQ section. Lastly, communication via social media enables you to engage with the company and receive updates in real-time. Carnival Cruise Lines’ social media team is dedicated to providing timely responses and addressing customer inquiries and concerns.
This enables you to engage in real-time conversation with a customer service representative. Simply click on the live chat icon, and you will be connected with a representative who can assist you with your questions or concerns. Overall, contacting Carnival Cruise Lines by phone is a reliable and efficient way to get in touch with their main office and receive assistance from their knowledgeable customer service team. Contacting Carnival Cruise Line through live chat offers a convenient and efficient means of obtaining real-time assistance.
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